Privacy Policy
1. Introduction
Auto-One Vehicles Limited is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you visit our website, contact us or use our vehicle sourcing services.
Auto-One Vehicles Limited is responsible for the personal information described in this policy. If you have a privacy question or want to exercise your data protection rights, you can contact us using the details below:
AUTO-ONE VEHICLES LIMITED
Auto-One Vehicles Limited
Unit 7, St. Pauls Yard, Silver Street
Newport Pagnell, MK16 0EG
Email: info@auto-one.co.uk
Telephone: 07542 712557
Website: www.auto-onevehicles.co.uk
ICO registration number: ZC143260
Director and privacy contact: Antony John Fragola
2. Information We Collect
We may collect:
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Your name and contact details (phone, email, address)
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Details about the type of vehicle you are looking for
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Payment information (if applicable)
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Any other information you choose to share with us
3. How We Use Your Information
We use your personal information to:
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Respond to your enquiry and discuss your vehicle requirements. We rely on our legitimate interest in responding to people who contact us.
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Provide and manage our vehicle sourcing services. Where we have agreed to provide a service to you personally, we rely on our contract with you. Otherwise, we rely on our legitimate interest in handling the enquiry and providing the service requested.
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Keep business and transaction records, issue invoices where applicable, and meet our legal and tax obligations. We rely on legal obligations and, where appropriate, our legitimate interest in managing our business.
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Send you marketing about our services if you have registered to receive it or expressly agreed to receive it during a conversation with us. We rely on your consent for this marketing.
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Operate and protect our website and respond to technical issues. We rely on our legitimate interest in maintaining a secure, working website.
Our legitimate interests are to respond to enquiries, deliver our services and operate our business effectively. We consider these interests alongside your rights and expectations.
4. Sharing Your Information
We do not sell your personal information. To respond to your enquiry or provide our vehicle sourcing services, we may share relevant details with UK-based vehicle dealers, suppliers and other service partners involved in sourcing a vehicle for you. We share only the information needed for that purpose.
We also use providers that help us operate our website and business, including Wix, which hosts our website and processes information submitted through it. We may disclose information to professional advisers or authorities where necessary or required by law.
Although we share vehicle enquiries with UK-based partners, Wix and its service providers may process website information outside the UK. Where this happens, Wix uses recognised legal transfer arrangements, including adequacy decisions or contractual safeguards, as applicable. You can contact us for more information about these arrangements.
5. Storing Your Information
We keep personal information only for as long as it is needed for the purposes described in this policy.
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If you make an enquiry but do not become a customer, we normally delete the enquiry record 12 months after our last contact with you.
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If we provide a service to you, we normally keep the relevant customer and transaction records for six years after our last transaction with you. We keep accounting and tax records for six years from the end of the company financial year to which they relate, or longer where the law requires it.
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If you have agreed to receive marketing, we keep your contact details for that purpose until you withdraw your consent or we decide they are no longer needed. If you opt out, we may keep a minimal record of your preference so that we do not contact you again for marketing.
6. Your Rights
Depending on the circumstances, you can ask to access, correct or delete your personal information, or to restrict how we use it. You may also have a right to receive a copy of information you provided to us in a portable format. Where we rely on your consent, you can withdraw it at any time.
You have the right to object to us using your personal information for direct marketing at any time. To stop receiving marketing, email info@auto-one.co.uk or use the unsubscribe option in a marketing email.
To exercise your rights, contact us at info@auto-one.co.uk.
7. Contact Us and Complaints
If you have a question or concern about how we use your personal information, please contact us:
Auto-One Vehicles Limited
Unit 7, St. Pauls Yard, Silver Street
Newport Pagnell, MK16 0EG
Email: info@auto-one.co.uk
Telephone: 07542 712557
You also have the right to complain to the Information Commissioner’s Office (ICO). You can find out how to do so at ico.org.uk/make-a-complaint.
8. Cookies
Our website uses essential cookies to make it work and keep it secure. We may also use optional cookies to understand how visitors use the site or to support other features we have enabled. Where consent is required, we will not use those optional cookies unless you choose to allow them.
You can accept or reject optional cookies using our cookie banner and change your choices through the cookie settings available on the website. The cookie settings provide more detail about the cookies used and their purposes.